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Shipping Policy

Shipping Policy – Panun Cart Pvt Ltd

Last Updated: 26 November 2025

Panun Cart Pvt Ltd (“Panun Cart”, “we”, “our”, “us”) partners with trusted and verified courier companies for both domestic and international deliveries. Delivery timelines may vary based on product type, seller location, courier availability, customs processes, or unforeseen delays.

1. Domestic Shipping (India)

1.1 Processing Time

Most orders are packed and dispatched within 3–5 business days after successful order placement and payment.
Additional time may be required for:

  • Handmade items

  • Customized or personalized products

  • High-demand items

  • Remote warehouse dispatch

1.2 Delivery Time

Estimated delivery time: 7–10 business days from the shipping date.
Delivery may vary due to:

  • Customer location

  • Courier workload

  • Festivals/holidays

  • Weather or operational delays

1.3 Courier Partners

Domestic orders may be shipped via:
Delhivery, BlueDart, DTDC, Speed Post, Ecom Express, XpressBees
(The courier depends on the seller and delivery PIN code.)

2. International Shipping

2.1 Processing Time

International orders are generally dispatched within 7–10 business days after order confirmation and payment.

2.2 Delivery Time

Estimated d

2.3 Customs, Duties & Taxes

elivery: 15–30 days, depending on destination, customs clearance, and local courier operations.

All customs duties, VAT, import taxes, and foreign handling fees must be paid by the customer.
Customs-related delays are beyond Panun Cart’s control.

2.4 International Courier Partners

Possible partners include: DHL, FedEx, Aramex, UPS, India Post International, and other seller-approved logistics services.

3. Order Tracking

Tracking information is shared once the seller hands over the package to the courier.
Orders can be tracked through the courier’s website/app or Panun Cart’s tracking page (if enabled).

4. Shipping Delays

Deliveries may be delayed due to:

  • Weather conditions

  • Festival seasons

  • Remote locations

  • Customs verification (international)

  • Courier operational issues

  • Unforeseen emergencies

Panun Cart will assist but cannot guarantee exact delivery timelines.

5. Missing, Lost or Damaged Packages

Customers must report issues within 48–72 hours of delivery.
An open-box video is required for damage or missing item claims.
Final resolution depends on seller and courier investigation.

6. Contact Us

Panun Cart Pvt Ltd © 2025
Email: support@panuncart.com
Phone: +91 6006327063
Website: panuncart.com

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