Privacy Policy

Panun Cart Pvt Ltd (“Panun Cart”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, safeguard, and share your personal information when you use our website, mobile app, and services.

1. Information We Collect

1.1 Personal Information

We may collect:

• Full Name

• Phone Number

• Email Address

• Shipping & Billing Address

• Payment information (via secure gateway)

• Identity documents (for KYC where needed)

1.2 Non-Personal Data

May include:

• Device type

• Browser details

• IP address

• Usage behavior

• App performance logs

1.3 Seller / Partner Information

For vendors and partners, we may collect:

• Business name

• GSTIN / Registration details

• Bank account details

• Address & contact information

2. How We Use Your Information

We use collected data for:

• Processing orders and payments

• Shipping & delivery coordination

• Customer support and dispute handling

• Fraud detection & prevention

• Vendor onboarding

• Improving website/app performance

• Marketing & notifications (only with consent)

3. How We Share Your Information

Data may be shared with:

• Verified sellers

• Courier/logistics partners

• Payment gateways

• Service or marketing providers

• Government authorities when legally required

We never sell your personal information.

4. Data Storage & Security

• Data is stored on secure servers

• Encryption used where applicable

• Continuous monitoring for unauthorized access

• Access given only to authorized personnel

5. Cookies & Tracking

Panun Cart uses cookies to:

• Enhance browsing experience

• Save user preferences

• Improve analytics

• Show relevant suggestions

Disabling cookies may affect some features.

6. User Rights

Users can request:

• Data correction

• Account deletion

• Communication preference updates

• Access to stored personal information

Email requests to: support@panuncart.com

7. Third-Party Services

We integrate with:

• Firebase

• Razorpay / Paytm / Stripe

• Courier APIs

• Cloud hosting providers

Each third party follows its own privacy policy.

8. Children’s Privacy

Our services are not intended for individuals under 18 years without parental consent.

9. Policy Updates

This Privacy Policy may be updated as required. New versions will be published on the website.

10. Contact

For privacy-related concerns:
Email: support@panuncart.com
Phone: +91 6006327063
Website: panuncart.com